Return & Cancellation Policy
Return Policy:
Please check your order for accuracy and completeness as soon as your cabinets are received. In the event that you have mistakenly ordered product or changed your mind, eurorta.kitchen365.com provides a 30-Day Money Back Guarantee and will accept the return of your product. After your returned product has been received and inspected, credit for the product, less a 25% restocking fee, will be issued.
All Return & Replacement orders must be authorized by Customer Service
- Product that has been installed is not eligible for return
- Modified product (by eurorta.kitchen365.com or Installer) is not eligible for return
- Custom modified cabinets, specialty cabinets, power assisted products and custom accessories are not eligible for return
- Custom Collection cabinet colors are not eligible for return
- All returned product must be in original packaging
Customer Responsibilities:
The customer is responsible for opening and inspecting the product as soon as possible. The customer is responsible for contacting eurorta.kitchen365.com Customer Service to request a Return or Replacement order. The customer will contract with a transport carrier, arrange for pickup up, and pay the cost of return shipping. After the cabinets have been received and inspected by eurorta.kitchen365.com, credit for product, less a 25% restocking fee, will be issued. Credit will not be issued for return shipping costs.
Return Order Procedures:
Please contact eurorta.kitchen365.com Customer Service with any questions regarding after-sale orders:
Tel.: Toll Free +1 678-666-0628
Email: support@eurorta.kitchen365.com
Mon – Fri | 8am – 6pm (Pacific Time)
